Last Updated: 8/22/2024

Welcome to AirBridgeCentre! These Terms and Conditions (“Terms”) govern your use of our website and the services provided by AirBridgeCentre (“we,” “us,” or “our”). By accessing or using our website or services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Acceptance of Terms

By using our website or booking services with AirBridgeCentre, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. These Terms apply to all users of our website and services, including customers, visitors, and any others who access our site.

2. Services Provided

AirBridgeCentre specializes in providing travel-related services, including but not limited to:

  • Flight Booking: Domestic and international flights to various destinations.
  • Umrah Tour Planning: Comprehensive planning and support for Umrah pilgrimage tours.
  • Travel Packages: Custom travel packages for leisure and business travel.

All services are subject to availability and may be modified, suspended, or discontinued at any time without prior notice.

3. Booking and Payment

3.1. Booking Confirmation

  • All bookings made through AirBridgeCentre are subject to availability.
  • A booking is not confirmed until you receive a confirmation email or other written acknowledgment from us.

3.2. Payment Terms

  • Full payment is required at the time of booking unless otherwise agreed.
  • We accept various forms of payment, including major credit cards, debit cards, and online payment methods. Payment details will be provided during the booking process.

3.3. Pricing

  • Prices listed on our website are in [Currency] and are subject to change without notice due to fluctuations in exchange rates, fuel surcharges, taxes, or other factors.
  • AirBridgeCentre is not responsible for any changes in prices made by third-party service providers.

4. Cancellations and Refunds

4.1. Cancellation Policy

  • Cancellations must be made in writing via email or through our contact form.
  • Cancellation policies vary depending on the service provider (e.g., airlines, hotels). Specific terms will be provided at the time of booking.
  • Cancellation fees may apply, and in some cases, bookings may be non-refundable.

4.2. Refunds

  • Refunds, if applicable, will be processed according to the policies of the service providers involved.
  • AirBridgeCentre will assist in requesting refunds but cannot guarantee the recovery of funds.
  • Refunds will be issued to the original payment method within a reasonable time frame.

5. Travel Documents

5.1. Passports and Visas

  • It is your responsibility to ensure that your passport is valid and that you have obtained the necessary visas for your travel.
  • AirBridgeCentre is not responsible for any travel disruptions due to incomplete, incorrect, or expired documentation.

5.2. Health and Safety Requirements

  • You are responsible for complying with all health and safety requirements for your destination, including vaccinations and travel advisories.
  • Please consult relevant authorities or visit our website for the latest information on travel restrictions and health guidelines.

6. Limitation of Liability

  • AirBridgeCentre acts as an intermediary between you and third-party service providers (e.g., airlines, hotels, tour operators).
  • We are not liable for any loss, damage, injury, or delay caused by the actions or omissions of these service providers.
  • Our liability is limited to the amount you have paid for the services booked through us.

7. Force Majeure

  • AirBridgeCentre is not liable for any failure or delay in providing services due to circumstances beyond our control, including but not limited to natural disasters, acts of terrorism, pandemics, or government actions.
  • In such events, we will make every effort to offer alternative arrangements, but we cannot guarantee availability or refunds.

8. Changes to Services and Terms

  • AirBridgeCentre reserves the right to modify or update these Terms at any time without prior notice.
  • Any changes will be effective immediately upon posting on our website. Continued use of our services after any such changes constitutes your acceptance of the new Terms.

9. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of [Your Country/State].
  • Any disputes arising from or related to these Terms or the services provided by AirBridgeCentre shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

10. Contact Information

If you have any questions or concerns about these Terms or our services, please contact us:

  • Phone: +44 1216905060
  • Email: info@airbridgecentre.com
  • Address: 1D Charles Road, Small Health,Birmingham